Package Description

Presented by Roy Huggins of Person Centered Tech 

Texting and emailing have become ubiquitous in our modern communications and many clients prefer the convenience of texting or emailing over calling. But, there are a few considerations that need to be accounted for in order to fit email and texting into your practices without legal or ethical implications.

•  Can we use text/email and be HIPAA compliant? 
•  Is it really true that clients can request that I send them unencrypted emails?
•  What options are available to me for email and texting services that work for my HIPAA needs? 

This presentation will address how email and texting fit into the professional practice and HIPAA landscape, vital perspectives on secure and non-secure emails and texts, general risk management concerns, professional engagement with clients by email or text, and finally the big questions of what and how to document all those messages exchanged with clients.

Learning Objectives:

• Choose email and texting types that support HIPAA compliance and ethical decision making
• Document messages exchanged with clients securely, legally, and ethically
• Manage ethical and effective boundaries around mobile, textual communication with clients
• Communicate in a professional manner when using mobile, textual communication with clients